“Hospitality is a way of life.”
Anyone in the industry will tell you that.
We create, we welcome, we care, we maintain and are continually innovating.
Every department is important, and Housekeeping is so often the ‘care taker, and care giver of the ‘house’.
Over the years I have been fortunate to work in trend setting hotels, each with a deferent aesthetic and ethos. The journey from chamber maid to executive Housekeeper has been a colourful one and has afforded me some amazing learning opportunities:
- Leaning about guests’ expectations and the continual quest for that little element of pleasant surprises. That little extra;
- Learning about exquisite linen and guests’ amenities;
- Learning and understanding the vision that gifted hotel designers’ have of a property and seeing this realised;
- Learning about cleaning products that are effective, whilst being safe for the environment, our guests, and for the various teams that I’ve had the privilege of leading;
- Leaning to make the most of annual standard friendly budgets;
- Learning to repurpose or have items custom-made;
- Learning care of fine fabrics and the laundry process. Leaning about Health and Safety to safeguard our guests and staff.
For over 30 years I have lived, breathed and ‘been’ housekeeping. My passion is to share my knowledge, and provide to you, the consummate housekeeper, carefully sourced environmentally friendly products to help you run an effective, eco-conscious housekeeping department, to, as it were, lay it all bare, because I care.
Florence
Our Advantages in Our Work
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